Auto Shop Writer 12 Upgrade Status

Auto Shop Writer 12 ( MLS 12 ) was released in December, and shops are having it installed.  Here are some interesting things you should know if you have not yet had us install this upgrade at your shop.  Remember, for DPP and Rental clients, there is absolutely no charge, and the upgrade is done for you via the internet.

As we do the install, when each workstation is brought up, people go right to work.  THERE IS ZERO LEARNING REQUIRED to run the new version.  Continue in the same way you have in the past, though there are many new features for you.

The installation usually goes pretty quickly.  We expect a server to take about 20 minutes, and and 5-10 minutes for each workstation.

The auto updater now runs as a windows service.  It has been rock solid and has been running fine on all types of computers without every quitting.

The program can run as a 32 bit or 64 bit application ( making it perform faster ).

The email and follow programs have been enhanced for more automated service.

You can now use Twilio for sending text messages – as alerts, followups, and reminders; all which clients are now requesting.

Our integrated Credit Card Processing now takes advantage of the latest technologies.  We now support 1st Mile, Gravity Payments, and 360 Payment Processing.  Need text to pay or mobile payments ?  You can do it.  You can also have the customer sign for a work order on a credit card terminal, and ALL signatures will print on the final copy.

We’ve added a lot of enhancements, refinements, and new reports.  For example, if you use the General Ledger, you can now print a Profit and Loss, or Balance Sheet, from your previously closed years.

These are just a few of the features that are exciting to those who have upgraded to MLS 12.  Why not call, or email, today and schedule your upgrade.  We do it all for you.  In fact, we can upgrade any version ( even the old DOS versions ) and have you running quickly.

ASW 10 Update 10.73.36

On Wednesday we intend to post an update for Auto Shop Writer 10.  We have tested this at several shops plus in house. 

One thing we can’t always catch are ways that people do something which is different than the standard method.  Hopefully, we know most ways, and everything will work fine for everyone.

If you do encounter a problem, please notify us by email immediately.  IF you have email setup in ASW 10, then simply go to Help – Email Tech Support.  In the popup box put a quick description of what you were doing, and where … and the email will automatically attach the error log.  Please do it right away … updates will be pushed out as reports come in.  For 95% of you there will be no issues at all.

If you do NOT have email setup in ASW, send an email to support@masterlinksoftware.com and please attach the error.log file found in the ASW10c folder on the computer where the error occurred.

IF you have reported problems over the past few weeks ( usually in processes rarely used by most shops, but important for you ), please check to be sure they are working in this version.  If not, please let us know … again, right away.

With all of that said, hopefully no one will have any type of problem and everything will work perfectly.  Of course these are computers and they are designed to torment us ….