Many of you have probably encountered the significant rise in “unsolicited phone calls”.  The use of robot calls, and repetitive calls, has increased significantly.

In recent months, the distraction to our conducting business has become so great that we have now employed a new call blocking system.  If you call from a number that is in our records for your shop, then your call will go straight through.  However, we have had many calls from shops who have blocked their ID, and thus will be handled by our spam filter.

If you wish to add numbers to your shop record, so we can update our records, please email support@masterlinksoftware.com with the shop name, and phone number to add.

If our system does not recognize your phone number, then you will be sent directly to voice mail.  Please leave a message with your name, shop name, and phone number, and you will receive a return call.  Unfortunately, our email system is sometimes slow to update the notification on our phone, so the response could be delayed.

Your call will likely receive a response within minutes.  However, sometimes it is not possible to interrupt another call, or to interrupt some software testing that is in progress, so you could experience a short delay.  Rest assured, you will get a call back.  Also, remember that calls are handled on weekends, and for extended hours, but our office is in the Pacific time zone, and thus there may be a time difference.

For forty years we’ve been pretty fortunate, and have kept the lines clear for our clients, but the illegal activity of phone solicitors and scammers ( thieves ) has become untenable in disrupting our normal operations.  

Thank you.