Tablets are here, and a great use for them is to have an inspection checklist which can be marked by a technician as the car is surveyed. 

Our plan is to create a new page for each workorder that will display an inspection checklist.  The technician can check off the items which are inspected, and then a report can be printed with the final invoice to share with your customer.

Each item on the checklist would have a description, then options for checking off OK, Watch,  or Attention Needed.  There will also be a space for a brief note. 

The descriptions will be user definable so you can include what you want.

So, we would like your input as we put this together.  Could you please take a few minutes and complete our online survey ?  Here is the link:

Take the survey

Your assistance is greatly appreciated !  We want your input so we can continue to make this an excellent product for you.

Finally, we would still love to share your picture and comments on our website.  You can see what we are doing at www.AutoShopWriter.com.  If you could send us a photo and comments to TimStone@MasterLinkSoftware.com it would be greatly appreciated.

We hope you are having a great summer.

For the week of July 8 to 13, MasterLink Software will be providing email support only.  Send your requests to Support@MasterLinkSoftware.com for a quick response.  Also, your Email option within Auto Shop Writer will also me working.

This means we will not be available to provide online, or telephone, support.  We have not, and will not, release any auto updates prior to this time.  Consequently, the only problems you might likely encounter will be questions about how to do things, and that we can happily answer by email.

The available support options provided by most companies now is strictly email or “forum” ( meaning hope your fellow users can assist ).  The normal response time is stated as 48 to 72 hours, although we see some companies now expanding that from 5 to 8 business days. 

You can expect a response to your emails within an hour under most circumstances.  We will make every effort to honor that time frame next week. 

Thank you.