UPDATE NOTICE

We recently released ASW 10.73.20 as an update.  You will see a number of new features and buttons, especially including CARFAX..  Essentially we have implemented the latest features, including the auto enrollment for myCARFAX a powerful, and informative, service for you and your clients.  A single button will allow your clients to start receiving service notices ( with your shop info ), recall notices, service bulletins, access their history online, and more … and its FREE to you, and to your customers.  More information will be forthcoming on this and other features.

When you enter a Workorder, you will see a new button.  It’s a Shield, on the General tab, that says “Analysis”.  Check it out.  It’s a solid summary of critical information all in one place.  If you have been using it, you will see that the information was expanded.  There is more info about the client and vehicle, and along with PM notices, Inspection Checklist notices, Recommendations notes, we’ve added the CARFAX service history for the vehicle.  Do check it out.

With all of this completed, we will now be placing updates on HOLD until perhaps mid-september.  The reason is that recent changes to Windows, and other needs, have made it wise to tune and perhaps modify areas of our workorder code.  There are over 10,000 lines of code.  We have found some quirks on some systems ( but certainly not all ), and have seen some things moving slower than we’d like.  So these are being addressed by improvements in the code.  We will also be doing extensive testing. 

During this period, feel free to email or call for support issues.  If you had noticed anything unusual, even if it only happened a couple of times, please email support@masterlinksoftware.com with your observations.  This is the perfect time for us to know about them since we are immersed in that code. 

Thanks for being a part of the team at MasterLink. 

IMPORTANT : Update 10.73.10 released–changes made

Auto Shop Writer 10.73.10 has been released and will automatically load to those of you who have current rental or DPP status.  Of course, if you are still on ASW 9, you need to call and have us immediately update you to ASW 10.

New CARFAX VIN decoding

In the past we have provided a table on your system to decode VIN numbers.  However, keeping it current sometimes was a challenge.  Now we have taken the decoding ONLINE.

When you press the little license plate icon, or have added a new vehicle, and you put in the license plate and state code, CARFAX not only provides the VIN but also the information about year, make, model, engine, transmission, etc.  This actually will cut out a few steps for you.

IF the vehicle doesn’t have a plate, obviously it cannot return the VIN.  In this case, you will need to type in the VIN to that field, and when asked if it is the correct car, say YES even though there is no vehicle shown.  Then you simply press the little icon on the right of the VIN field ( if the VIN is there ) and it will use the built in table to decode the details for you.

This feature does utilize the internet, so we hope by now you have a good internet service provider and a reasonably fast system.

MORE CARFAX …

We frequently tell you about the FREE CARFAX services.  One of them provides you with FREE marketing.  It also provides your clients with FREE updates on tech bulletins, and more.  In a coming update, we will have a button working that allows you to enroll your client from within ASW … just by pushing that button. 

You are hopefully familiar with the CARFAX service history report.  Again, a single button push gives you meaningful data on the services performed on this vehicle.  We are updating the information system, also in a coming version, and again, at no cost to you.

Many other modifications

People send us their “wants and needs”.  The Version Notes  button under help tells you about the additions in each version.  Sometimes there are a few generic statements which means that people asked us to refine a report, or display, or other “small stuff” and it was done.

Everything we do is based on your input.  So, when you see new capabilities, most of the time it’s because someone sent us an email saying “Hey, can you do this ?” and we did.