We decided to make some significant internal changes to Auto Shop Writer 10 with workorder processing. We’ve been testing it in a live shop environment and it seems to be doing fine. However, we would like a few more sites.
Here is how it works. We’ll install a copy of the client on one or more of your computers with a new shortcut. Your existing copy will remain in place in case you find an issue.
You simply work with the test copy and IMMEDIATELY email us with any problem that might arise. It is best if you have email working inside ASW so you can simply click Help – Email Tech Support, put in a brief statement of what led to the problem ( what you were doing ), and our system will automatically attach the error log.
There is absolutely NO RELEARNING. The user interface remains the same. All of the work is internal, and only on Workorder processing.
It will take less than 5 minutes for us to add the test version and shortcut. When bugs are fixed, we’ll go online with you to put a fresh copy on your machine.
Of course, you may never encounter a bug. We only do this because there are so many various ways people use ASW 10 that we can’t test every possible approach … but if you encounter an issue, we can resolve it.
Want to help ? Simply email timstone@masterlinksoftware.com with a best phone number and time, and we’ll do the install at your earliest convenience.
Thanks.