When you perform a VIN decode, the data is taken from our CARFAX data file. This is much faster than always doing it “online”.
An automatic update today should have placed the most current file on your server. You don’t need to do anything. It will overwrite the existing file.
If you have problems decoding any VIN number, please email them to us so we can test it here. If our copy works, yours may not have updated, and we can do that manually. If its not in the file, we can check with CARFAX and make sure that year/make/model is added to the database.
We attempt to update the file in April, September, and December. This should keep it very current.