Thieves abound and they will try everything to trick you. We even have seen emails supposedly coming from MasterLink Software containing phony invoices. Please note the following:
1). The ONLY time you will receive an email from MasterLink Software will be to answer your specific request on a technical matter. If it looks at all suspicious, call to be sure we sent it.
2). All invoices are mailed to you using the same format that you’ve seen for years. We bill DPP subscription fees on the 15th of the month prior to the start of a new quarter. You will NOT be billed for any other fees and the amount has not changed.
3). Our mailing address is PO Box 740, Trabuco Canyon, CA 92678. Any other correspondence is not from us and may be an effort to defraud you.
We have not found a need to issue warnings like this in the past, but these are times when criminals thrive using online and mail solicitations. If you have any suspicion, then reach out to us directly by phone.