Are you using Auto Shop Writer 10 ? If not … why ?????? It is your latest upgrade / update with features requested over the years, faster performance, and totally optimized internals. It’s easier to use … and for everyone current on a DPP subscription … It’s FFRREEEE !
Our next update release is targeted for April 23. Yep, this is an early notice, but we want you to know what we are adding ( and most of it is in live testing now ).
MARKETING
We have enhanced our customer automated email system by adding in PM schedules and Appointment notifications ( confirmation and reminder ). Yes, it is ALL automatic … once you set it up the first time, it just keeps on working for you. We’ve also made it easy to see who got emails, when, and to remove people from the list if desired.
We have added some new Analysis programs. They show you where your customers are from ( mapping clients from the last 30 days ), give you financial charts, and provide narrative reports that you can use to immediately run special targeted marketing campaigns.
Preventative Maintenance Tracking
The new PM tracker can follow an unlimited number of services on any vehicle. You can also put in an odometer reading and get projected due dates ( useful for call in requests ). And it even processes automatic email reminders.
Face To Face
When a client arrives at your office, you’ve had the capability to look at recommended services, check P/Ms, view customer data … but it involved looking at multiple screens. You can do that, but the new button on the workorder gives you all the information in one place with the touch of one button.
Start a workorder, enter the odometer reading, and then press the Analysis button to get:
- The client and vehicle basic data
- An analysis of the client, including visits, regularity, average amount spent
- An analysis of the vehicle including last service date, miles, and daily average driving
- A list of open recommendations
- Projected due dates for each of the services you are tracking based on the average mileage driving
- Alerts for important items in the vehicle history
And more ?
Of course … we have a list of projects, and our development partners are having a great time enhancing the capabilities of our programming resources. Our advances keep coming based on the suggestions of our clients.
So, if you are on ASW 10, watch for the update coming about April 23. It will auto download to your system. If you are still on ASW 9, why ?????????????????????