In addition to internal refinements, we have made updates on the services for two of our providers. If you use either of these, please read the notes below:
Royalty Rewards
When you are working in a workorder, you can now enter a new Royalty Rewards member under the Services tab. In addition, you can add a Promo Code on that same tab. In the past promo codes were added when closing a workorder, but now they can be added at any time ( like when the workorder is first created ) and will apply to the submitted record.
Kukui
A new service provider for CRM ( Customer Retention Management ) is now integrated into ASW 9.5. It is Kukui ( www.kukui.com ). Auto Shop Writer can now submit data to them daily. Please follow these steps to setup the service.
- On the Server, under the ASW9s folder, create a new subfolder called Kukui Extract
- On the Task bar ( lower right corner ), find the ASW Update icon, right click on it, and Quit the program ( on the server )
- Copy the MLS9AUS.exe from the \ASW9s\MLS folder to the root \ASW9s folder
- Go to Start – All programs – Startup on the server and click on the ASWUpdate item to restart the auto updater.
- On any computer, go into ASW, and on the Menu select Tools, Setup, 3rd Party, Kukui. You will be asked if you want to turn on the service, and you can select Yes.
Now, each night after midnight, ASW Updater will create a file for the Kukui service. You will need to call your rep and they will install special software on your server that will transfer that file each day to their server for processing.
Please read the previous bulletin about the upcoming Windows 10 release, ASW 10 progress, and especially procedures for contact this summer. Remember, EMAIL is always the fastest way to get a response because it is monitored throughout the day, evenings, and weekends ( 6 am PDT to 11 pm PDT, 7 days a week ).