We had a problem today on many sites. At a user request, we added calculators to 3 fields on workorders. It worked fine here in testing, and at our test shop. However they are causing a problem at many locations. They are preventing the cost and charge fields from displaying the data from inventory.
The 9.42.31 update removed them ( for now … until we find a better implementation ).
Here are the steps to fixing the problem:
1) In the lower right corner of the monitor on your server, on the task bar, look for the ASW icon. If you point to it, it should say ASW9Updater or MLS9aus. Right click on it and select Authorize. When that is done, select Update. Then go to a computer, sign out of ASW, and then back in. It should say that you have been updated. Go to Help, About, and check to be sure you are in 9.42.31.
2) IF this does not work, right click on the icon and Close the utility. Then go to the Windows Start button ( lower left corner ), click on it, Select All Programs, look for the Startup folder, then click on ASWupdater. Wait for it to finish, then exit ASW, and re-enter. Check to be sure it is on 9.42.31
3) If this fails, go to LogMeIn123.com and call support.